The Government of Turks and Caicos is interested in improving the water sector in the Turks and Caicos Islands. This project includes conducting a rapid diagnostic of the sector, conducting a strategy workshop with key stakeholders, and preparing a strategic plan outline and implementation roadmap tool for the next three to four years to achieve that aim.

Task 1: Conduct rapid diagnostic of the current situation of the water sector in TCI.

The objective of this task is to conduct a rapid diagnostic of the current situation of the water sector in the Turks and Caicos Islands. To kick off this important work, we will host a virtual call with key stakeholders in the TCIG with responsibility for water. On the call we will discuss the objectives of the assignment and walk through our request for information. We will carry out a review of the financial, operational, and commercial data received from the water department, and supplement it with benchmarking from other water utilities in the Caribbean. We will review the following areas for which objectives will be defined in the TCI Water Sector Strategic Plan: financial, operational, quality of service, an coverage. This review will consider specific challenges and potential opportunities for improvement in the water sector in the Turks and Caicos Islands. The rapid diagnostic will inform the objectives we propose for TCIG for the next three to four years and the identification of priority actions in Task 2.

Task 2: Identify preliminary objectives and priority actions for the Water Sector Strategic Plan.

The objective of this task is to identify preliminary objectives and priority actions for the TCI Water Sector Strategic Plan. Based on the analysis conducted in Task 1, we will identify preliminary priority actions that could be related to, among others, the following: organization structuring and strategy, financial management, human capital management, commercial matters, technical matters, service to customers, legal and regulatory framework in TCI, and others to be identified.

Task 3: Propose preliminary objectives and priority actions to TCIG.

The objective of this task is to propose the preliminary objectives and priority actions to the Turks and Caicos Islands Government. We will host a virtual call with key stakeholders in the TCIG with responsibility for water. On the call we will discuss the preliminary high-level objectives and proposed priority actions. This will inform the materials prepared for the strategy workshop.

Task 4: Produce presentation to be used during the strategy workshop.

The objective of this task is to produce the presentation material to be used during the strategy workshop. Based on feedback received during the virtual meeting held in Task 3, we will conduct additional analysis, revise the proposed high-level objectives and priority actions as required, and produce a presentation in PowerPoint to be used during the strategy workshop. This presentation will include the following: a summary of the results of the rapid diagnostic; proposed high-level objectives to be achieved within the next three to fours years; proposed priority actions to be included in the TCI Water Sector Strategic Plan; and identification of any legal and regulatory reforms that may be needed to achieve the objectives to be incorporated in the TCI Water Sector Strategic Plan.

Task 5: Lead strategy workshop in TCI.

The objective of this task is to lead a strategy workshop in TCI. We will lead a productive and efficient discussion of the proposed high-level objectives for the TCI water sector to be achieved within the next three to four years, the related priority actions, and any legal and regulatory reforms required to meet those objectives. We expect the strategy workshop could take place in Grand Turk and last about four hours. To adequately prepare for the workshop, we will arrive the day before to attend meetings with TCIG and other stakeholders, as necessary. The outcomes and agreement reached during the strategy workshop will inform the TCI Water Sector Strategic Plan Outline and the implementation roadmap tool for the sector.

Task 6: Produce Water Sector Strategic Plan Outline and Implementation Roadmap Tool

The objective of this task is to produce the final version of the TCI Water Sector Strategic Plan Outline and develop the implementation roadmap tool for the sector. The outline will include the agreed upon high-level objectives for the TCI water sector to be achieved in the next three to four years, the related priority actions, and the identification of any legal and regulatory reforms required to achieve the objectives. In addition, it will include the next steps and timing for the development of the TCI Water Sector Strategic Plan . The final version of the Strategy Plan Outline and implementation roadmap tool will be delivered two weeks after the strategy workshop in Grand Turk.