The World Bank contracted K&M to help the Instituto Costarricense de Acueductos y Alcantarillados (AyA) in Costa Rica quantify the impact of the COVID-19 crisis on its operations and, as appropriate, make evidence-based justifications for additional funding as a response to the pandemic. A financial model will be used to provide a baseline of AyA’s financial statements, and it will be updated with the current and projected financial information, to demonstrate COVID-19’s impact on AyA’s cash flow. The exercise is expected to inform AyA’s management, policy makers, and other institutions and authorities that are responding to the pandemic which could include the Ministry responsible for water (MINAE), the Ministry of Finance, legislature, and debt holders.